Want to place a custom order for something that is not listed on our website?

CUSTOM ORDER SPOTS ARE ALMOST FULL DUE TO HOLIDAY ORDERS! Please send an email to houseofhookcrochet@gmail.com or refer to the contact section on our website menu! I would be more than happy to help figure out how we can make the perfect creation for you! If you have a dream, I can most likely create it! This includes animals, movie characters, tv show characters, etc. 

All purchases are non-refundable

As every item is custom made to order or already ready to ship, we cannot accept returns or exchanges. If for any reason you are unhappy with your purchase or an item arrives damaged, please contact us immediately so that we can find a solution.

Each item is carefully inspected upon completion, but feedback is always valued so we can improve! If you have any comments or questions, please refer to the contact section of our menu to reach out!

 

What if I don't see a color option I am wanting for my made to order creation?

If you are not seeing an option for a specific color or have any extra personalization needed to a made to order creation, please send me an email in order to inquire on what we can do! Please send an email to houseofhookcrochet@gmail.com or refer to the contact section on our website menu! I would be more than happy to help figure out how we can make the perfect creation for you!

 

My made to order creations has multiple areas with colors, but I only see the option to pick the main color! What do I do?

No worries!! If you order a made to order lovey that has sever color options in it, I will personally message you to make sure we have all of the colors picked out! For example, the Dragon Lovey has the body color and the wings/spikes color: I would reach out to you to confirm what color you would want for the wings/spikes!

 

Want to place a custom order for something that is not listed on our website?

Please send an email to houseofhookcrochet@gmail.com or refer to the contact section on our website menu! I would be more than happy to help figure out how we can make the perfect creation for you! If you have a dream, I can most likely create it! This includes animals, movie characters, tv show characters, etc.